All items purchased in the Stefan Brandt online store can be returned to us within 30 days of receipt of the goods without giving any reason.
The refund of the amount will be made within a few days after receipt and processing of the return.
In the case of a prepayment purchase, the credit will be made to the bank account from which the transfer was also made.
If you pay by credit card, you will receive a credit on your credit card account.
If you pay by PayPal, you will receive a credit to your PayPal account.
Unfortunately, it is not possible to offset the amount with a subsequent order.
We bear the return shipping costs for all EU countries, the UK and Switzerland.
Please request your personal parcel label at firstname.lastname@example.org.
Fill out the return form enclosed with the shipment and enclose it with the package.
Print out the parcel label and stick it on your parcel.
We will contact you immediately after the package arrives.
For more information on returns, please refer to our right of withdrawal.